For all our offers, creations, sales and deliveries, our sales conditions apply exclusively, unless otherwise agreed in writing. A reference to own purchase or other conditions will not be accepted, except in the event that Lighting Solutions bv explicitly accepts these deviating conditions in writing.
Offers and prices
All our offers are without obligation. Lighting Solutions bv has based its prices on cost prices, which apply at the time of the offer. If the cost prices have undergone an increase, Lighting Solutions bv will have the right to increase the prices, on the other hand, the buyer is then entitled to cancel the order. If tailor-made products are developed and / or purchased, the costs will always be charged in accordance with the offer and these will then have to be paid by the buyer in accordance with the then applicable payment agreements. Models, images, drawings, quotations and the like supplied by Lighting Solutions bv may not be copied or handed over to third parties without permission from Lighting Solutions bv. Delivery of films are, where applicable, suitable for screen printing and color separated. It can also be delivered digitally according to specifications provided by us. The film costs depend on the performance and the file supplied.
All goods and images / models delivered by Lighting Solutions bv remain the creative property of Lighting Solutions bv at all times. Tailor-made products are charged accordingly, drawing and model costs are calculated according to the agreements made, this does not mean that the creative ownership is transferred. The authors and production rights are always reserved for Lighting Solutions bv.
All deliveries are made ex works unless agreed in writing carriage paid. Lighting Solutions bv determines the mode of transport, including non-carriage paid deliveries. If the buyer refuses to take receipt of any goods sold to him by Lighting Solutions bv, Lighting Solutions bv will be entitled to retain any amounts paid in advance by the buyer to Lighting Solutions bv regarding the goods delivered for settlement against the buyer to Lighting Solutions bv. payment that the buyer may owe Lighting Solutions bv on the basis of the order and / or refusal to take delivery. Delivery times can only be stated by approximation and Lighting Solutions bv, as it will always try to observe the delivery times as much as possible, is not liable for the consequences of exceeding delivery times. Customer-specific solutions in combination with printed matter are handled in accordance with the delivery and payment conditions of the printing industry and it is thus permitted to deliver 10% more or less than the ordered quantity.
Lighting Solutions bv guarantees the delivered goods only if and insofar as any defect is the direct result of material and / or production errors and is notified in writing to Lighting Solutions bv within 8 days of the invoice date. Damage or breakage to the delivered good must be reported in writing to Lighting Solutions bv within 24 hours after delivery. Lighting Solutions bv is only obliged under this guarantee to replace the delivered good free of charge. Shipment to and from Lighting Solutions bv will only take place if the complaint of the buyer is considered by Lighting Solutions bv to be justified. If the buyer has not complied with the payment obligations to Lighting Solutions bv, has handled the product inexpertly, damage has been caused by third parties, the warranty obligation of Lighting Solutions bv will lapse. Lighting Solutions bv will never be liable for damage which the buyer may suffer due to the standstill or delay of activities for which the product was purchased.
Each purchase and sale agreement is entered into under the suspensive conditions that the buyer appears to be sufficiently creditworthy on the basis of information to be collected by Lighting Solutions bv. Payment must be made in accordance with the agreements made in the offer and recorded in an order confirmation. If this has not been determined, a final payment term of 30 days after the invoice date applies, without any discount. All delivered goods remain the full property of Lighting Solutions bv until the buyer has fulfilled all financial obligations and is not entitled to transfer this security or otherwise to third parties. From the due date of any invoice, the Buyer owes the statutory interest per month applicable at that time, which will be due and payable without any notice of default being required. All costs of collection for non-payment, both judicial and extrajudicial, will be borne by the buyer. For more information about payment methods
Goods delivered by Lighting Solutions bv always travel at the risk of the Buyer. Should a delay in delivery arise and / or damage to the goods is found, Lighting Solutions bv will never be held liable for direct or indirect damage. Special packaging requirements must be made known in advance in writing to Lighting Solutions bv by the buyer. Lighting Solutions bv will, if desired, provide a quotation of the additional measures to be taken.
Return / exchange
Returns or exchanges of products must be reported within 14 days of delivery. The shipping costs must be paid by the buyer and therefore the buyer is also responsible for any damage that occurs during the return transport. The goods are examined by Lighting Solutions bv upon arrival for any damage or shortcomings. Provided the goods are in good condition and there is nothing wrong with them, we use the unit price of the product for crediting or exchange. The shipping costs of the order are non-refundable. Customized products, promotion and / or leftover products cannot be exchanged or returned. For more information, see shipping and returns .
Force of the majority.
Force majeure should be understood to mean any circumstance beyond our control that is of such a nature that compliance with the agreement cannot reasonably be expected of us (non-attributable failure to perform). Force majeure also includes: war, riots and hostilities of any kind, blockade, boycott, natural disasters, epidemics, lack of raw materials, prevention and interruption of transport options, disruptions in our company, import and export restrictions or prohibitions, obstacles caused by measures , laws or decisions of international, national or regional (government) authorities. If, due to force majeure, we are unable to fulfill our delivery obligation, or not properly or on time, we are entitled to regard the agreement or the part not yet performed as dissolved, or to suspend it for a definite period, at our discretion. In the event of force majeure, the buyer cannot sue us for compensation.
All disputes between the buyer and Lighting Solutions bv that arise from the purchase agreement will – unless otherwise provided by law – be decided exclusively by the competent court.
If one or more provisions of this Agreement should or come into conflict with provisions established or to be determined by any authorized governmental authority, the latter provisions shall be deemed to have superseded such provisions.